Shipping Process

If you need to change the delivery address please contact us using the confirmation email that you will receive shortly.

 

Please ensure that you are familiar with our Terms & Conditions that are on our FAQ page.  By placing an order you are agreeing with our terms & conditions of business.   A direct link to our FAQ Page can be found here

Orders are processed and dispatched the next business day, excluding Bank Holidays, for next business day delivery orders need to be placed before 1pm.

Parcels over 2 Kg's are dispatched on a next day service* (Mainland UK excluding Highlands & Islands) *excluding Saturday deliveries.

For smaller Parcels that weigh under 2 Kg's and have a shipping fee of £5.50 we send them via Royal Mail on their 48 hr service, however if you prefer your smaller parcel to be delivered on a next day delivery service via Parcelforce please select the Shipping Upgrade.  Please note that this service is only available to Mainland UK excluding The Highlands of Scotland and Islands.  Parcels shipped to the Highlands of Scotland & Northern Ireland we use alternative couriers to keep the shipping costs down. 

Please Ensure to select your Shipping Destination in the drop down menu below, otherwise your order will not checkout with Paypal for Payment. 

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CONTACT US FOR ANY QUERIES

Contact Us

Smokewood Shack 

Andover

Hampshire

United Kingdom

Tel: 07834 621139 (Between 9am and 5 pm)

info@smokewoodshack.com

Smokewood Shack is the Trading Name of

Onevision Trading Ltd.

No 09779559, VAT No 362 7813 82.

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